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Check out the frequently asked questions first. You can also e-mail us or give us a call. We are available 7 days a week and are happy to help. We aim to respond quickly. (Unfortunately, due to busy times in our customer service department, it may take longer than you are used to from us before we can answer your e-mail. We do our very best to serve everyone as quickly as possible and appreciate your patience and understanding) TIP: If your question relates to an order, please include your order number. This allows us to serve you faster and better.